Troubleshooting Tips.
Troubleshooting Tips. Save time and money! Review the chart below
first and you may not need to call for service.
Problem
Air conditioner
does not start
Air conditioner does not
cool as it should
Air conditioner
freezing up
The remote control
is not working
Water drips outside
Water drips indoors
Water collects in
base pan
TIMER feature not
working properly
Possible Causes
The air conditioner
is unplugged.
The fuse is blown/circuit
breaker is tripped.
Power failure.
The current interrupter
device is tripped.
Airflow is restricted.
The temp control may not
be set correctly.
The air filter is dirty.
The room may have been hot.
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the air flow and
stops the air conditioner
from cooling the room.
The batteries are inserted
incorrectly.
The batteries may be dead.
Excessively hot and
humid weather.
The air conditioner is not
tilted to the outside.
Moisture is removed from
indoor air and drains into
rear of a cabinet where a fan
blows it against the outdoor
condenser coil.
A power outage or interruption
occurred.
What To Do
• Make sure the air conditioner plug is pushed completely
into the outlet.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
• If power failure occurs, turn the air conditioner OFF.
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
• Press the RESET button located on the power cord plug.
• If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
• In COOL mode, press the TEMPERATURE DECREASE wpad.
• Clean the filter at least every 30 days. See the
Operating Instructions section.
• When the air conditioner is first turned on, you need to
allow time for the room to cool down.
• Check for open furnace floor registers and cold air returns.
• Set the air conditioner's vent to the closed position.
• See "Air conditioner freezing up" below.
• Set the controls at HIGH FAN or HIGH COOL and set the
thermostat to a higher temperature.
• Check the position of the batteries. They should be
inserted in the opposite (+) and (–) direction.
• Replace the batteries.
• This is normal.
• For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
• This is normal for a short period in areas with little
humidity; normal for a longer period in very humid areas.
• In the case of a power outage or interruption, the unit
TIMER feature will reset to the original setting. You may
need to set a new time if desired.
GEAppliances.com
13