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North American New Machine Warranty
Effective on all products shipped AFTER February 1, 2013
Limited Warranty
Windsor warrants new machines against defects in material and workmanship under normal use and service to the original purchaser. Any
statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to the duration of
this written warranty. Windsor will not be liable for any other damages, including but not limited to indirect or special consequential damages
arising out of or in connection with the furnishing, performance, use or inability to use the machine. This remedy shall be the exclusive remedy
of the buyer. The warranty period is subject to the conditions stated below.
10 / 3 Warranty: 10 Years Polyethylene (PE) Housings, 3 Years Parts, and Service Labor
Subject to conditions outlined below, Windsor warrants rotationally molded PE housings and parts on all of its machines to be free from defects
in material and workmanship, under normal use and service for ten (10) years to the original owner.
Under this warranty we guarantee the performance of non-polyethylene parts and components to be free from defects for up to three (3) years
to the original end user. Parts replaced or repaired under this warranty are guaranteed for the remainder of the original warranty period. (See
table below)
Service labor charges are covered for up to three (3) years from the date of purchase through authorized Windsor service provider. No travel
coverage is extended for cord-electric models. See table below for each general product model warranty coverage.
Upright Vacuums:
Product
Versamatic /Flexamatic /Axcess
Sensor
Upright Vacuums Exceptions and Exclusions:
Normal wear items not limited to brushes, foot pedal, cords, clutches, filters, gaskets, hoses, and bearings will be warranted for manufacturing
defects for 90 days from the purchase date. All other items are 1 year parts and labor.
All Other Products:
Product
Rider / Stand up Scrubbers
Rider/ Stand-up Vacuum, Burnishers
Rider Sweepers
Walk Behind Scrubbers / Escalator Cleaner
Walk Behind Sweepers
Battery Burnishers
Extractors / Compass
Polishers / Elec. Burnishers / GH / iCapsol Mini
Wide Areas Vacuums
VacPac Vacuums / Recover 18
Saber Blade 12/16
Air Movers / Dri-matic / Priza
Canister Vacuum / Wet/Dry Vacuum
Broom/Steamer
Propane Burnishers / Strippers
Windsor reserves the right to change its warranty policy without notice.
Windsor • 1351 West Stanford Avenue • Englewood, CO 80110 USA
Tel 800-444-7654 • Financial Service 800-804-6804 • Fax 866-271-0520 • email: info@windsorind.com • www.windsorind.com
A member of KÄRCHER North America
52
Belts
Vacuum Motor, Swivel Neck and Chassis
Brush Motor, and Bag Housing
Belts
Vacuum Motor and Chassis
Bag Housing
PE Housing & Parts
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
10 years
3 years
1 year
1 year
1 year
-
86350500 WET DRY VACUUM
Non- PE Parts
Non- PE Parts
3 years or 2000 hours 3 years or 2000 hours
3 years or 2000 hours 3 years or 2000 hours
3 years
3 years or 2500 hours 3 years or 2500 hours
3 years
3 years
3 years
3 years
3 years
1 year
3 years
1 year
1 year
1 year
2 years
Service Labor
Lifetime
1 year
3 years
3 years
5 years
5 years
Lifetime
1 year
2 years
2 years
5 years
5 years
Service Labor
Travel
6 Months
6 Months
3 years
6 Months
6 Months
3 years
6 Months
3 years
6 Months
3 years
-
3 years
-
3 years
-
1 year
-
3 years
-
1 year
-
1 year
-
1 year
-
1 year
-
86019540 REV 12

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