T R O U B L E S H O OT I N G
Problems:
• Increased vibration
• Leaking from bottom of container
• Increased container noise
• Machine will not run
• Loud noise from blade area
• Blades don't spin
• Loud grinding noise from the
blender motor
• Machine does not start
when safety interlock is
engaged. (select machines)
20
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Possible Actions:
a.
Check blade assembly for
loose, damaged or nicked
components and replace.
b.
Tighten retainer nut with retainer
nut wrench moving clockwise until
it is snug. See page 15.
a.
Double-check to make sure power cord
is firmly in power outlet.
b.
Check to make sure the On/Off Switch
is in the on position. Check to make sure
switches are clean and moving freely.
c.
The thermal protector may have shut
the machine off. Turn power off for up
to 45 minutes to reset. Note: Cooling
may be quickened by placing the motor
base in a cool spot. (Unplug first.) Try
circulating the air with a vacuum or fan
aimed at the bottom of the motor base.
a.
Drive socket may be broken. Check
for a fine crack down the center or
worn teeth, replace with a new drive
socket (Item #891). Instructions are
included with part.
b.
Blade bearings need to be replaced.
Spin the blades using the drive spindle
at the bottom of the container. If blades
spin freely with no resistance, replace
blade assembly. See page 15.
c.
Drive spindle on the blade assembly
may be worn. Check for worn teeth on
the drive spindle of the blade assembly.
Replace blade assembly. See page 15.
Motor bearings need to be replaced.
Call Vitamix® Customer Service.
a.
Double-check to make sure power cord
is firmly in power outlet.
b.
Check to make sure the On/Off Switch
is in the on position. Check to make sure
switches are clean and moving freely.
c.
Make sure the Safety Lid is in the
lowered position and the lid is firmly
seated in the motor housing slots.
Problems:
• Machine is running irregularly
• Machine starts by itself
• Machine was turned off for a
period of time and turned on,
but there is no power
• Machine did not work right
out of the box
• Setting selected starts
the wrong program
(Programmable model only)
If you cannot fix your machine with these
by calling Vitamix® technical support at 80
equipment outside the U.S.A., contact you
Vitamix International Division at +1.440.782
for a distributor in your country. For online
IMPORTANT NOTES!
The automatic overload protection shuts
breaker pops out. It does so to protect th
shuts off, it could be do to:
• Recipe being too thick
• Recipe having too many ingredients in it
• Recipe was being processed too long at
Thermal Protector: The thermal protec
it from overheating. To restart, wait for mot
(up to 45 minutes). Cooling may be quicken
(Unplug first.) To speed up the process, try
aimed at the bottom of the base. If the mot
overload protector has not turned the mach
container from the base. Set the dial to #10
pulse switch for the Programmable machine
run for 1 minute. Be careful never to touch a
If both protection devices are activated, foll
breaker, and then cool the motor according