31 - Solving Operational Problems
EN
Oven Problem
Surface burner flames are uneven yellow and/or noisy
Are the burner ports clogged?
Are the burner caps positioned
properly?
Is propane gas being used?
Surface burner makes popping noises
Is the burner wet?
Is the cap and gas spreader
positioned correctly?
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Cooktop cooking results not what expected
Is the proper cookware being
used?
Is the control knob set to the proper
heat level?
32 - Assistance or Service
EN
Before contacting service, please check "Troubleshooting." It may save you the cost of a service call.
If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial
number of your appliance. This information will help us to better respond to your request.
Service Data Record
For authorized service or parts information see paragraph
"WARRANTY for Home Appliances".
For serial tag location see Page 6. Now is a good time to
write this information in the space provided below.
Keep your invoice for warranty validation.
42
Problem Solving Steps
See "Super Sealed Surface Burners" section.
See "Super Sealed Surface Burners" section.
The appliance may have been converted improperly. Contact a service technician.
Let it dry.
Make sure the alignment pins are properly aligned see "Super Sealed Surface Burners"
section.
Use cookware about the same size as the surface cooking area, element or surface burner.
Cookware should not extend more than 1 in (2.5 cm) outside the cooking area.
See "Cookware" section.
See "Setting the Control Knobs" section.
Service Data Record
Model Number _________________________________
Serial Number __________________________________
Date of Installation or Occupancy __________________