Warranty + Customer Service - Master & Dynamic MG20 Manual De Instrucciones

WARRANTY + CUSTOMER SERVICE

Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of two years from the date of original purchase
on our website or from an authorized Master & Dynamic retailer or
reseller. As an exception to this warranty period, batteries are guaranteed
for proper functioning for a period of one year from the date of original
purchase. Defective batteries are covered by Master & Dynamic's Limited
Warranty but battery wear from normal use is not covered.
If returned within the warranty period, Master & Dynamic will at its
discretion either repair the defective product or replace it with a repaired
or refurbished product of identical specifications as the returned product.
This limited warranty is in lieu of all other warranties, expressed or implied,
including, but not limited to, any implied warranty of merchantability or
fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect,
incidental, or consequential damages or expenses that arise from the use of
this product.
Master & Dynamic's Limited Warranty does not cover normal wear and tear
to items such as blown drivers, battery degradation from normal use, cut
cords, bent jacks, torn headbands, loss, or theft. Replaceable parts such
as ear pads and cables will be replaced only in case of malfunctioning due
to material or manufacturing defects, and only once during the warranty
period of your product.
The serial number and proof of purchase are required in order to enact
the warranty for products purchased on our website or from an authorized
retailer or reseller. This policy is also applicable to products received as
a gift.
If we need to replace your product due to a battery defect, your product
will be new or equivalent to new in performance and reliability. You will void
your warranty if you disassemble your product or expose them to excessive
moisture. If you believe your product is defective within the warranty period,
please contact us at support@masterdynamic.com. Please include your
product's serial number, proof of purchase, telephone number, and full return
shipping address in your message to us. Conditional to serial number, proof
of purchase, and warranty validity, you will be issued a return authorization
and instructions for return shipment. Please note that the dispatch of
a replacement product will take place after our receipt of the defective
product. For questions regarding your product's warranty, please contact
Master & Dynamic Support at support@masterdynamic.com.
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