C
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the Customer Service
Representative in your area using
the contact information on
weber.com.
22
GREASY GRILL (Peeling Paint & Flare-Ups)
SYMPTOM
• Inside of lid appears to have the appearance of peeling paint.
CAUSE
The flakes you see are accumulated cooking vapors
that have turned into carbon.
SYMPTOM
• Experiencing flare-ups when grilling or preheating.
CAUSE
There is leftover food from the previous meal.
The inside of the grill needs to be cleaned thoroughly.
Checking the Components of the
Electronic Ignition System
When pressing the ignition button you should hear a
ticking sound. If you cannot hear the ticking sound,
check the battery, then check the wires.
Checking the Battery
There are three potential issues with the battery that
supplies the power to your ignition module that need
to be checked:
1) Some batteries have a plastic protective wrap
around them. (Do not confuse this plastic with
the battery label.) Check that this plastic wrap is
removed.
2) Confirm that the battery is installed correctly (C).
3) If the battery is old, replace it with a new battery.
335 Igniter Module Wire Chart
1
SOLUTION
This happens over time after repeated use of your
grill. This is not a defect. Clean the lid. Refer to the
"Product Care" section.
SOLUTION
Always preheat the grill on the highest setting for 15
minutes.
Follow the steps in the "Cleaning and Maintenance"
section to clean the grill inside from the top down.
Checking the Wires
There are two potential trouble spots that need to be
checked:
1) Check that the ignition wires are connected
securely to the terminals on the ignition button
under the control panel.
2) Make sure the ignition wires are properly attached
to the ignition module. The wire terminals are color
coded to correspond with the terminals on the
ignition module. The number of wires will vary per
model.
2
3
4 5
5
4
3
2
1