19.2 Fault indications and rectification of faults
The following table assists in localizing and rectifying minor faults.
Fault
Device is not cold enough. Check the temperature control setting.
The LED light/ UV light did
not work.
Vibrations & too much
noise & door does not
close properly
The display does not work.
Buttons are not functional.
Compressor will not start
Dew on the surface of
cabinet:
Liquid sound
Condensation
inside the cabinet
Error code
H1
H2, H5
H3
Possible Cause
External environment may require a higher setting.
The door is open too often. The door is not closed completely.
The door seal does not seal properly. The device does not
have the correct clearance. Defrost the device.
Contact customer service.
Check to assure that the device is level. Check the fan.
Components are loose. Device touches the wall. The door is
reversed and not properly installed.
The seal is weak. The shelves are out of position.
Pull out the mains plug, wait 2 minutes, plug in the mains plug
again. If this does not solve the problem, then please contact
customer service
Room temperature is lower than desired temperature.
The surface of the device especially the glass door appear
some frost if item in a damp room. This is due to the moisture
in the air coming into contact with the cabinet. Please wipe it
away with dry cloth.
1 The sound of compressor when starts or stops working
2 The flowing sound of refrigerant in the refrigeration system
3 The evaporating sound of refrigerant in the evaporator
formed
Under the environment with high level of humidity or the door
of device has been left open for a long period or opened
frequently, wipe off the door and walls and leave the door
closed as long as possible.
Problem
Door was open too long.
Problem with contact of
door.
Problem with sensor
Problem with cooling
.
Solution
Close the door.
Contact customer
service
Contact customer
service
Contact customer
service
47