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27. Troubleshooting

Fault
Water does not flow
Water flows continu-
ously
Flow time too short
or too long
Water too hot
Water too cold
Water volume too
low
Thermostat controls
unevenly
If you cannot rectify a fault or if it is not in the list, please contact our customer service
department!
16
Cause
– Water supply interrupted
– Water volume regulator closed
– Power supply interrupted
– Filter/non-return valve in dirty or
defective
– Piezo button faulty
– Electronics module faulty
– Solenoid valve cartridge faulty
– Solenoid valve cartridge faulty
– Flow rate regulator in shower head
blocked with scale
– Incorrect flow time setting
– Scald protection set incorrectly
– Thermal element faulty
– Scald protection set incorrectly
– Hot water flow blocked
– Filter/non-return valve in dirty or
defective
– Hot water supply pressure too low
– Hot water temperature too low
– Thermal element faulty
– Water volume regulator not fully
open
– Shower head blocked with scale
– Filter/non-return valve in dirty or
defective
– Supply pressure too low
– Flow rate regulator in shower head
blocked with scale
– Thermal element dirty
Remedy
➯ Restore it
➯ Open it
➯ Restore it
➯ Clean and replace
if necessary
➯ Replace it
➯ Replace it
➯ Replace it
➯ Replace it
➯ Clean and replace
if necessary
➯ Set it
➯ Set it
➯ Replace it
➯ Set it
➯ Open it
➯ Clean and replace
if necessary
➯ Check it
➯ Increase it
➯ Replace it
➯ Open it
➯ Clean it
➯ Clean and replace
if necessary
➯ Check it
➯ Clean and replace
if necessary
➯ Clean it

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