Quality assurance
Guarantee
Your contacts at SI Analytics GmbH
Unpacking and checking
Quality assurance
Dear customer,
SI Analytics GmbH implements a Quality Management System certified
according to EN 29001.
This guarantees the presence of organizational structures which are
necessary to ensure that our products are developed, manufactured and
managed according to our customers expectations. Internal and external
audits are carried out on a regular basis to ensure that our QMS system
is fully functional.
Please inform us if, despite our precautionary measures, you should find
any product defects. You can thus help us to avoid such faults in future.
We provide guarantee for the device described for two years from the
date of purchase. This guarantee covers manufacturing faults being
discovered within the mentioned period of two years. Claim under
guarantee covers only the restoration of functionality, not any further
claim for damages or financial loss.
Improper handling/use or illegitimate opening of the device results in loss
of the guarantee rights. The guarantee does not cover wear parts. To
ascertain the guarantee liability, please return the instrument and proof of
purchase together with the date of purchase freight paid or prepaid.
Please get in contact with us or the authorized agent who supplied you
with the unit if you have any further questions.
SI Analytics GmbH
Hattenbergstrasse 10
D-55122 Mainz
Telefon +49 61 31 / 66 51 11
Telefax +49 61 31 / 66 50 01
E-Mail: si-analytics@xyleminc.com
www.si-analytics.com
The following specifications should be given when
product enquiries are made:
– Unit name printed on the front of the unit and as
Unpack the circulator and accessories and check for damages incurred during
transit. These should be reported to the responsible carrier, railway, or postal
authority, and a request for a damage report should be made. These instructions
must be followed fully for us to guarantee our full support of your claim for
protecting against loss from concealed damage. The form required for filing such
a claim will be provided by the carrier.
specified on the name plate.
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