Troubleshooting - Freestyle Freedom Lite Manual Del Usuario

Troubleshooting

What It Means
•
1. The meter
Test strip is inserted
does not
upside down, or bottom
enter test
end in, or not fully
mode after
inserted into the meter
inserting a
test strip.
•
No battery is installed
•
Battery is installed
incorrectly
•
Dead battery
•
Defective test strip or
meter
•
Blood or foreign objects
put in the test strip port
21
Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
ART22812-003_rev-A.indd 21-22
All manuals and user guides at all-guides.com
What To Do
1. Insert test strip print side up, top end in.
1. Install battery with (+) facing up.
1. Replace battery. Reset date and time, if
necessary.
2. If meter still does not enter test mode,
contact Customer Care.
1. Contact Customer Care.
What It Means
•
Blood drop is too small 1. Add blood to the same sample area within
2. The test
60 seconds, or repeat the test using a new
does not
test strip and a larger blood drop.
start after
applying
the blood
•
Defective test strip 1. Repeat the test using a new test strip. Wait for
drop.
•
Sample applied after
meter turns off
or control solution.
2. If problem persists, contact Customer Care.
•
Defective meter 1. Contact Customer Care.
What To Do
and to appear before applying blood
22
11/10/16 11:02 AM