Troubleshooting - Freestyle Lite Manual Del Usuario

Message What It Means
•
Incorrect test procedure.
1. Wait for
For example, putting
blood on the test strip
2. Perform a control solution test using a new
before inserting it into
the meter or applying
blood before and
appear
3. If the control solution result is out of range or the
•
There may be a problem
with the test strip
•
Meter error
•
There may be a problem 1. Perform a control solution test using a new
with the test strip
•
Meter error
2. If the control solution result is out of range or the
21
Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
ART22813-003_rev-A.indd 21-22
All manuals and user guides at all-guides.com
What To Do
and to appear before applying
blood or control solution.
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
error reappears, contact Customer Care.
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
error reappears, contact Customer Care.

Troubleshooting

What It Means
•
1. The meter
Test strip is inserted 1. Insert test strip print side up, top end in.
does not
upside down, or bottom
enter test
end in, or not fully
mode after
inserted into the meter
inserting a
test strip.
•
No battery is installed 1. Install battery with (+) facing up.
•
Battery is installed
incorrectly
•
Dead battery 1. Replace battery. Reset date and time, if
necessary.
2. If meter still does not enter test mode,
contact Customer Care.
•
Defective test strip or 1. Contact Customer Care.
meter
•
Blood or foreign objects
put in the test strip port
What To Do
22
11/9/16 1:29 PM