REPAIRS
Return for repair
IMPORTANT!
– Clean and decontaminate the instrument carefully.
– It is essential always to include an exact description of the type of malfunc-
tion and the media used.
– Shipment is at the risk and the cost of the sender.
– Please complete a declaration of decontamination before returning.
Calibration Service
ISO 9001 and GLP-guidelines require regular examinations of your volumetric
instruments. We recommend checking the volume every 3-12 months. The
interval depends on the specific requirements on the instrument. For instru-
ments frequently used or in use with aggressive media, the interval should be
shorter.
Just send in the instruments to be calibrated, accompanied by an indication
of which kind of calibration you require. Your instruments will be returned
within a few days together with a Certificate of Calibration. For further infor-
mation, please contact STARLAB Pipette Calibration Service or your STARLAB
partner.
WARRANTY AND GUARANTEE
We shall not be liable for the consequences of improper handling, use, servic-
ing, operating or unauthorized repairs of the instrument or the consequences
of normal wear and tear especially of wearing parts such as pistons, seals,
valves and the breakage of glass as well as the failure to follow the instruc-
tions of the operating manual. We are not liable for damage resulting from
any actions not described in the operating manual or if non-original spare
parts or components have been used.
ErgoOne
E pipettes are guaranteed for 12 months from the delivery date,
®
providing that the product is used according to the operating instructions.
The guarantee is not valid in the event of damage or defects caused by
improper use. The guarantee covers repairs to or replacement of the equip-
ment. Our "General terms and conditions" apply. STARLAB reserves the right
to make changes to specifications without prior notice in order to implement
short-term innovations.
Subject to technical modification without notice. Errors excepted.
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· ErgoOne E · User Manual
Transporting of hazardous materials without a permit
is a violation of federal law.