HEADPHONES Connector
Symptom
The sound is distorted.
The sound level is too low or
there is no sound at all.
18
GB
Cause/Action
The output signal is too strong.
Decrease the volume of the personal computer.
Decrease the volume of the playback software for music, DVD, etc.
If the product is connected, the product's HEADPHONES connector
output is prioritized. If you are willing to output from the personal
computer, change the settings.
Disconnect the product from the personal computer and check if the
playback sound is being output from the personal computer itself. For
more information, refer to the instruction manual or online manual
supplied with your personal computer.
The USB cable is not connected securely.
Connect the USB cable correctly.
The output signal is too weak.
Increase the volume of the personal computer.
Increase the volume of the playback software for music, DVD, etc.
The product is not selected in the audio settings of the personal
computer, or the sound setting is low.
Check the audio settings of the personal computer. For more
information, refer to the instruction manual or online manuals
supplied with your personal computer.
The USB cable is disconnected or connected while the playback
software is in use.
If the USB cable is disconnected or connected while the playback
software for music, DVD, etc., is activated, the sound output of the
product and that of the personal computer (internal speakers, etc.)
may not switch correctly. Connect or disconnect the USB cable after
you have exited the playback software.
Check the audio settings of the personal computer. For more
information, refer to the instruction manual or online manuals
supplied with your personal computer.
The device is set to mute.
Turn off the mute setting.