Roborock Q7 Max+ Manual Del Usuario página 13

FAQs
Problem
No or little water during washing.
Cleaning does not resume after recharging.
The robot cannot return to the dock after spot
cleaning or when it has been moved manually.
The robot begins to miss certain spots.
Red LED indicator on the Auto-Empty Dock.
Reduced emptying performance or unusual
noise when emptying.
Auto-emptying does not start when the robot
returns to the dock.
The robot cannot return to the dock or cannot
be charged.
Solution
• Check whether there is water in the water tank and check the manual for instructions on how to correctly
install the dustbin and water tank combo unit, mop cloth mount and mop cloth.
• Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
• If the robot is placed manually on the dock before it is recharged automatically, it will not be able to continue cleanup.
• After spot cleaning or a significant position change, the robot will re-generate the map. If the dock is too far
away, the robot may not be able to return for recharging and must be placed on the dock manually.
• The wall sensor or cliff sensors may be dirty. Clean them with a soft, dry cloth.
• The dustbin cover is not in place. Check and correct installation.
• The fan is not operating properly. Potentially due to overheating protection resulting from frequent starting
and stopping. Unplug the power cable and try again after 30 minutes.
• Voltage error. Check that local voltage meets the requirements listed on the dock.
• The main brush or main brush cover is not properly installed. Check and correct installation.
• The filter, air duct, suction inlet, air inlet, or dustbin is blocked. Clean to remove blockages.
• Auto-emptying is disabled. Check in-app settings.
• Dustbin cover is not in place. Check and install.
• Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.
• Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
• The robot will not auto-empty after returning to the dock in Do Not Disturb (DND) mode. Adjust cleaning or
DND duration, or start emptying manually.
• The battery level is lower than 10%. Charge the robot until the battery reaches 10%.
• The dock is surrounded by obstacles. Clear any obstacles around it or move it to an open area as
recommended in the User Manual.
• The dock is not connected to a power supply. Make sure the power cable is securely plugged in and power is on.
• Poor contact. Clean charging contacts.
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