Troubleshooting
Problem
Nothing
appears in
the display,
even when
the power is
turned on.
The cuff does
not inflate.
The device
does not
measure.
Readings
are too high
or too low.
Other
Note: If the actions described above do not solve the problem, contact the dealer. Do not
attempt to open or repair this product, as any attempt to do so will make your warranty invalid.
Possible Reason
Batteries are drained.
Battery terminals are not
in the correct position.
Battery voltage is too low.
(LOW BATTERY
mark) blinks.
If the batteries are
drained completely, the
mark does not appear.
The cuff is not applied
properly.
You moved your
arm or body during
measurement.
The cuff position is not
correct.
––––––––––––
The value is different from
that measured at a clinic
or doctor's office.
––––––––––––
Recommended Action
Replace all batteries with new ones.
Reinstall the batteries with negative
and positive terminals matching those
indicated on the battery compartment.
Replace all batteries with new ones.
Apply the cuff correctly.
Make sure you remain very still and
quiet during measurement.
Sit comfortably and still. Place your
arm on a table with your palm facing
upward and the cuff at the same level
as your heart.
If you have a very weak or irregular
heartbeat, the device may have
difficulty in determining your blood
pressure.
At a clinic or doctor's office
apprehension may cause an elevated
reading. Home measurement reduces
the effects of outside influences
on blood pressure readings,
supplementing the doctor's readings.
Remove the batteries. Place them back
properly and try the measurement again.
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