TERMS OF imageWARE
REMOTE SERVICE
If your Canon Office Imaging Product ("Product") is
enabled with embedded functions for the imageWARE
Remote Diagnostic Service ("iWR"), or your Product is not
iWR enabled but it interacts with the iWR Plug-in
program of imageWARE Enterprise Management
Console ("EMC") software, then Canon USA, Canon
En
Canada or their respective authorized independent
Canon retail dealers can access Product meter readings
and receive notifications of certain service errors
automatically via the internet. You can read more about
iWR in Canon published materials available from your
Es
dealer or on the web sites of Canon USA [www.usa.
canon.com] or Canon Canada [www.canon.ca.]. iWR will
only collect and transmit Product specific meter readings
and service data, and will not access, collect or transmit
End-User image data in the Product.
Your instruction to Canon USA, Canon Canada or your
dealer to activate iWR for a Product shall be considered
(i) a representation that you have an internal IP network
and internet access available on a generally continuous
basis; (ii) authorization by you to establish, and perform
during the period of iWR activation, HTTPS
communications using your network bandwidth for
transmissions over the internet of use and service data
accumulated by the Product, and (iii) authorization by
you to store, analyze and use this data for purposes
related to servicing the Product and for Product and iWR
improvement.
By so instructing Canon USA, Canon Canada or your
dealer, you shall also be considered to acknowledge that
(A) the iWR software (embedded or plug-in) is the
confidential property of Canon USA and its licensor; (B)
you have no rights in such iWR software (except as the
Product executes the limited data collection and
transmission functions for which it is configured when
delivered and you obtain the benefits of iWR as outlined
in Canon published materials), (C) you shall not
disassemble, decompile, reverse engineer, disclose or
attempt to copy such iWR software, allow any third party
to do any of the foregoing or transfer your limited rights
to any other party without the prior written approval of
Canon USA or Canon Canada; and (D) there are many
factors outside of the control of Canon USA, Canon
Canada or their respective dealers that could affect the
accuracy or timing of meter readings or service data
harvested by iWR and, except as expressly provided in
the limited warranty statement for the Product or the
End-User License Agreement for EMC software, in the
case of the iWR Plug-in program, neither Canon USA,
Canon Canada nor their respective dealers shall be
responsible for alleged deficiencies in, or your
dissatisfaction with, iWR or any software used to provide
iWR. A copy of the limited warranty statement can be
found within this Operator's Manual.
If your dealer ceases to be an authorized Canon USA
dealer, it will no longer have access to the use and
service data accumulated by iWR for your Product.
In that case, you may request or instruct Canon USA to
recommend to you an alternative service provider who
will have access to this data in order to maintain Product
service utilizing iWR functionality.
TERMS OF Content Delivery
System
If the Content Delivery System (CDS) Service is enabled
for your Canon Office Imaging Product ("Product"),
Canon USA, Canon Canada or their respective authorized
independent Canon retail dealers (each a "Canon Seller")
can arrange internet-based downloads for purposes of
updating firmware, delivering purchased MEAP
application software and activation of optional Product
features. Certain related data files also may be
downloaded (e.g. End-User License Agreements,
conditions of export, Release Notes) to your Product.
The internet communications will occur between the
Product and one or more servers managed by Canon
Inc. ("Canon Server"). CDS Service will not download the
firmware, software or data files for purposes other than
mentioned above.
You can read more about CDS Service in Canon
published materials available from your dealer or on the
web sites of Canon USA [www.usa.canon.com] or Canon
Canada [www.canon.ca.]. These materials include a
Technology White Paper for the CDS Service.
Your instruction to Canon USA, Canon Canada or your
dealer to use CDS Service or your use of CDS Service for
a Product shall be considered
(i) a representation that you have an internal IP network
and internet access available to Products connected to
that network on a generally continuous basis;
(ii) a representation that you have an internet
connection and internal network bandwidth available
for the Canon Server to download files to each of the
Products receiving the CDS Service. Downloaded files
may vary in size; some will be on the order of several
hundred MB. The CDS Service Technology White Paper
contains further details.
(iii) authorization by you for the Canon Seller to establish,
and perform during the period of provision of Service,
HTTPS/HTTP communications using your internet and
internal network bandwidth for transmissions to and
from the CDS Server;
(iv) authorization by you for the Product itself or a Canon
serviceperson to download or update firmware and
purchased MEAP application software, data for
internet-based activation of optional Product features
and certain related data files to Product from the CDS
Server, and to transmit service data (e.g. serial number,
information of firmware) of Product to the CDS Server.
You acknowledge and agree that the Canon Seller and
CDS Server may rely on internet addresses you assign to
Products and that using the internet has benefits but
also certain risks; ACCORDINGLY, YOU AGREE THAT THE
CDS SERVICE IS PROVIDED WITHOUT WARRANTY OF ANY
KIND, THAT ANY WARRANTIES ARE DISCLAIMED AND
THAT NO CANON SELLER OR CANON AFFILIATE IS
RESPONSIBLE FOR ANY INJURY TO YOUR NETWORK OR
TO DATA OR DEVICES NOT SUPPLIED BY A CANON
SELLER. You will be responsible for network security and
any data back-up. You will timely advise the Canon Seller
of any security procedures the Canon Seller will need to
use to provide CDS Services as described herein.
To the extent downloads involve presenting end user
license terms on your network or network-connected
Products (with a Canon Seller, Canon affiliate or a third
party as licensor) seeking agreement to such terms, any
party that you allow to respond to presented license
terms will be and is authorized by you to agree (or not
agree) to the terms; if license terms are not agreed, a
license purchased will not be enabled and you may
apply for refund of any license fees paid.
You acknowledge and agree that the firmware provided
6
by the CDS Service is governed by the Third Party
Software terms set forth in this manual.