C
ountertop
t
C
roubleshooting
hart
Problem
Low Water Light (some models) illuminates.
The ON/OFF light comes on, equipment does not heat.
The equipment does not get hot enough.
The equipment runs out of water in a short time.
s
r
erviCe and
epair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power
cord yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualified professional repair service listed below.
eleCtriCal draWing - F
220 ~ 230V
L1
L2
G
eleCtriCal draWing - F
120V
4
L1
N
G
4
O
'
M
peratOr
s
W
d
arming and
isplay
it might be caused by
Low water in the well.
Pilot light malfunction.
Heating element malfunction.
Thermostat control malfunction.
Too much water in the well.
Not using adapter bars with partial size
or special shaped pans.
VOllRATh Technical service • 1-800-628-0832
s
h
'n s
ull
ize
eat
erve
1
4
T
s
h
'n s
ull
ize
eat
erve
5
1
T
6
anual
r
~ 72630
ethermalizer
and
3
2
r
~ 72023
ethermalizer
and
Callout
1
3
2
2
2
3
4
5
6
Course of action
Add hot water to the well to bring to correct level.
Replace pilot light.
Replace heating element.
Replace thermostat control.
Reduce water amount to the correct level.
Use adapter bars.
72550
Part
Callout
Description
number
1
17074
Control Thermostat
Heating Element,
2
44271
220 - 230V ~ 1000 Watt
3
17504
High Limit Switch
Switch, Lighted,
4
23420
220 - 230V
72020
Part
Description
number
17074
Control Thermostat
Heating Element, model 72023,
44262
120V ~ 1440 Watt
Heating Element, model 72020,
44273
120V ~ 1000 Watt
17504
High Limit Switch
23420
Switch, Lighted, 120V
17559
Light, Low Water Warning, 120V
25438
Low Water Sensor Switch