EN
Your smartwatch
isn't detected by a
smartphone
Your smartwatch
is detected by a
smartphone, but
fails to connect
The smartwatch
is connected,
but many of the
functions are not
working.
The smartphone
constantly
disconnects from
the app.
If the actions from above-mentioned list do not help,
please contact support service at Canyon web-site:
http://support.canyon.eu/
saFety instruCtiOns
Read and follow all instructions before
usage of this device.
Make sure that Bluetooth,
GPS Location
Services with high precision
are active on
your smartphone
Turn the smartwatch off
and then turn it back on
(Android only) Make sure
that the smartwatch is
connected to the smartphone
via the Canyon Life app only,
and not paired via Android
Bluetooth setting
You must give a permission
for the application to run
in the background on your
phone. Read the detailed
instructions on the official
Canyon website.