on our website at www.rointe.co.uk or can be emailed to support@rointe.co.uk
within 90 days of installation. ROINTE reserves the right to refuse a guarantee when
this information has been removed or modified after the original product purchase.
2.1.2. The guarantee is only applicable if the product has been installed by a
competent person in accordance with this installation manual and all regulations in
force at the time of installation.
2.1.3. The guarantee is only applicable to those cases that refer to defects in
material, design and manufacture, and in no case covers damage to the product for
the following reasons:
i) Damage caused by negligence and/or misuse of the product, i.e. used for
purposes other than its normal use, or by not respecting the instructions for use,
maintenance and cleaning given by ROINTE, as well as by incorrect or inadequate
installation or use of the product that may not comply with the technical safety
standards in force.
ii) Corrosion of any part of the product caused by direct exposure to saltwater.
Where the product is installed within 200 m of the coast, the guarantee period for
damage caused by corrosion shall be reduced by 50%.
iii) Any unauthorised modifications or repairs to the product carried out by third
parties or unauthorised persons, or the opening of the product by third parties or
unauthorised persons.
iv) Any accident deemed to be beyond ROINTE's control, such as (but not limited to):
lightning, fire, flood, natural disasters, public disorder, atmospheric or geological
phenomena, and all those of a similar nature.
v) Failures resulting from incorrect installation. In case of doubt, please contact
ROINTE.
2.2. Any repair or replacement carried out as part of this guarantee service does not
allow for extension periods or new guarantee periods, i.e. your guarantee will not be
extended in the event that a repair or replacement of this product is carried out, but will
be suspended until the product is returned repaired or a new one is delivered.
2.3. Any repair or replacement covered by this guarantee must be a functionally
equivalent part. Defective parts or parts removed or replaced shall become the property
of ROINTE and must be returned as such.
2.4. The product must be installed in such a way as to allow access by ROINTE
technicians or authorised persons in the event that they need to access the product for
repair or maintenance. The user/customer is responsible for the organisational means
necessary to allow access to the products by ROINTE for repair or replacement.
2.5. ROINTE's Technical Support department will advise you if you need to purchase any
parts not covered by this guarantee or outside of this guarantee.
2.6. This guarantee will not be valid if the product has been tampered with, modified
and/or repaired in any way and/or by unauthorised persons. This guarantee will also not
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