Warranty Certificate; Warranty Period - Redroad G10 Manual De Instrucciones

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Warranty Certificate

Warranty Period

• You may choose to return, replace or repair the product in case of any
performance failure not caused by man-made reasons within 7 days
from the date of purchase; or replace or repair the product in case of
any performance failure not caused by man-made reasons within 15
days from the date of purchase;
• We will provide maintenance services free of charge for any
performance failure not caused by man-made reasons within the
warranty period.
Non-warranty regulations
The warranty is valid only when the product is used normally. Any
man-made damage and the following situations are not covered by the
warranty, such as:
1.The product gets damaged due to user's negligence, fault, misuse or
disaster (e.g., adherence of food or liquid, water ingress, crack due to
external force, scratches and damage of peripheral components).
2. User has disassembled the device, or repaired or modified the
device without authorization by the manufacturer (e.g., damage caused
by change of color, use of additional part, or unauthorized modification).
3.The product gets damaged due to connection with any improper
accessory or as a result of transport or other accidents.
4.The Warranty Certificate is absent (expect that user can prove the
product is within the warranty period),or the warranty period has
expired.
5.The content indicated in the Warranty Certificate is inconsistent with
the actual product or has been altered.
6.The product gets damaged due to force majeure factors.
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