18. Privacy statement
Dear Customer,
We wish to inform you that we, MEDION AG, Am Zehnthof 77, 45307 Essen, Germa-
ny, process your personal data as a data controller.
For matters regarding data protection, we are supported by our company data pro-
tection officer who can be contacted at MEDION AG, Datenschutz, Am Zehnthof 77,
45307 Essen, Germany; datenschutz@medion.com. We process your data for the
purpose of warranty processing and associated processes (e.g. repairs) and rely on
the sales contract concluded with us when processing your data.
Your data will be provided to repair service providers contracted by us for the pur-
pose of warranty processing and associated processes (e.g. repairs). We generally
store your personal data for a period of three years in order to fulfil your legal war-
ranty rights.
You have the right to be informed of the personal data concerned as well as the
right to rectification, erasure and restriction of processing, the right to object to pro-
cessing and the right to data portability.
In the case of the right to be informed and the right to erasure, restrictions apply ac-
cording to Sections 34 and 35 of the BDSG (Federal Data Protection Act) (Art. 23 of
the GDPR). You also have the right to lodge a complaint with a supervisory authori-
ty (Article 77 of the GDPR in conjunction with Section 19 of the BDSG). For MEDION
AG, this is the state official for data protection and freedom of information in North
Rhine-Westphalia, PO box 200444, 40212 Düsseldorf, Germany, www.ldi.nrw.de.
The processing of your data is necessary for warranty processing since it is not pos-
sible to process the warranty without the provision of the required data.
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