After-Sales Service And Advice On Using Products - Bosch PowerTube 500 Instrucciones De Servicio

Please contact an authorised bicycle dealer if the battery is
no longer working.

After-sales service and advice on using products

If you have any questions about the batteries, contact an au-
thorised bicycle dealer.
Note down the key manufacturer and number on the
u
key (1). Contact an authorised bicycle dealer if you lose
the key. Give them the name of the key manufacturer and
the number on the key.
For contact details of authorised bicycle dealers, please visit
www.bosch-ebike.com.
Transport
If you transport your eBike attached to the outside of
u
your car, e.g. on a bike rack, remove the on-board
computer and the eBike battery to avoid damaging
them.
The batteries are subject to legislation on the transport of
dangerous goods. Private users can transport undamaged
batteries by road without having to comply with additional
requirements.
When batteries are transported by commercial users or third
parties (e.g. air transport or forwarding agency), special re-
quirements on packaging and labelling (e.g. ADR regula-
tions) must be met. When preparing items for shipping, a
dangerous goods expert can be consulted as required.
Do not ship batteries if the housing is damaged or the re-
chargeable battery is not fully functional. Use only the ori-
ginal Bosch packaging for transport. Apply tape over ex-
posed contacts and pack the battery such that it cannot
move around inside the packaging. Inform your parcel ser-
vice that the package contains dangerous goods. Please also
observe any additional national regulations should these ex-
ist.
If you have any questions about transporting the batteries,
contact an authorised bicycle dealer. You can also order suit-
able transport packaging from the dealer.
Disposal
Batteries, accessories and packaging should be
recycled in an environmentally friendly manner.
Do not dispose of batteries along with household waste.
Apply tape over the contact surfaces of the battery terminals
before disposing of batteries.
Do not touch severely damaged eBike batteries with your
bare hands – electrolyte may escape and cause skin irrita-
tion. Store the defective battery in a safe location outdoors.
Cover the terminals if necessary and inform your dealer.
They will help you to dispose of it properly.
In accordance with Directive 2012/19/EU
and Directive 2006/66/EC respectively, elec-
tronic devices that are no longer usable and de-
fective/drained batteries must be collected
separately and recycled in an environmentally
friendly manner.
Bosch eBike Systems
Li-ion:
Please observe the information in the section
on (see "Transport", page English – 5).
Please return batteries that are no longer usable to an au-
thorised bicycle dealer.
Subject to change without notice.
English – 5
0 275 007 3PX | (25.05.2022)