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9
Troubleshooting
Problem
Tool does not start.
Tool not recognized.
Tool doesn't start with counter-
clockwise rotation activated.
Tool starts in tightening direc-
tion, but not in counterclock-
wise rotation.
Tool shuts off prematurely.
Tool does not change speed.
Warning in the Run Screen:
Tool offline!
Different torque display in the
controller and external trans-
ducer.
Apex Tool Group
Possible cause
No speed programmed.
Controller is waiting for tool en-
ablement.
Fast-Apps mode disabled.
Self-identification data are not
recognized after tool change.
Software is incorrect.
FastApps mode is activated.
Tool is defective.
With counterclockwise rotation,
parameter for speed is set to
0
1
/min.
No speed programmed for
counterclockwise rotation.
Faulty reverse switch
Operator releases start trigger
before the controller stops the
tool.
The fastening time exceeds
the standard time of 10 sec-
onds.
Tool exceeds the angle set-
point.
Speed is the same in all
stages.
Tool has not been accepted in
the Tool Settings.
Adjust the torque calibration
factor.
Customer's special attachment
was added to tool. The tool
memory must be updated.
P2390BA | 2022-10
Measure
Check Linking group. In the mPro mode, select
Navigator> Standard or Navigator> Basic.
Check FastApps. In the FastApps mode:
.
Enable the input Tool Enable or, if not required,
deactivate Tool Enable.
Enable FastApps mode:
Accept Tool Settings again:
1.
Navigator > Tool Setup.
2.
Select the line with the tool.
3.
Select Tool Settings> Accept.
Check controller and measuring card software.
Disable FastApps mode to connect to the control-
ler.
Change tool.
Parameterize Speed left rotation
Select on the controller Navigator > Standard >
Tool Groups > Settings For Speed Left Rotation.
Parameterize Speed left rotation
Select on the controller Navigator > Standard >
Tool Groups > Settings For Speed Left Rotation.
Replace Start/Reverse switch assembly.
Make sure that the operator keeps the start trig-
ger pressed throughout the entire sequence.
Increase the fastening time.
Check the fastening sequence to ensure that the
torque shutoff value and/or angle setpoint are
correct. Adjust as necessary.
Check whether the fastening joint has changed
significantly.
Make sure that the speed in the stages is correct.
1.
Select Navigator > Tool Setup.
2.
Select the line with the tool in the tool list and
press <Tool Settings>.
3.
Press <Accept>.
1.
Select Navigator > Tool Setup.
2.
Select the line with the tool in the tool list and
press <Tool Settings>.
3.
Enter the torque calibration factor at Torque Cali-
bration using the following formula:
New calibration value =
(external value / tool value) x calibration value used.
Reprogram tool memory.
1
1
EN
EN
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13
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