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Troubleshooting
Problem
The unit is not working.
The
dehumidification
performance
insufficient.
Air will not be exhausted.
Loud noises during start-
up.
Unpleasant smells during
start-up.
The water is dripping
from the drainage hole.
Frost formation occurs.
Heated
air
will
exhausted.
Error message FL.
Error message E1.
Error message E2.
Error message P1.
Cause
Is the unit connected to the
power source?
Is the 'water tank full' indicator
lighting up (water tank is full or
incorrectly placed)?
The ambient temperature is
below 5° or above 32°.
Is the air inlet or outlet blocked?
is
Is the air filter dirty?
Is
the
temperature/humidity
high?
Is the filter blocked?
Does the unit stand upright on
the stable surface?
Is the filter blocked?
The circulation of the refrigerant
inside may cause noise.
This is not a defect.
The drainage hose is not firmly
attached.
Water outlet is blocked.
The ambient temperature is too
low.
be
This is normal, the air will heat
up slightly inside the unit due to
the motor.
Water tank is full or incorrectly
placed
The humidity sensor detects
deviations.
The room temperature sensor
detects deviations.
The unit is in defrost mode.
Solution
Plug in the unit.
Empty the water tank and install it correctly.
The device should be operated at an
ambient temperature of 5°C - 32°C. As soon
as the ambient temperature rises/falls, the
device can be operated again.
Check the air inlet and outlet and remove
any obstructing objects.
Clean the air filter as described in the
operating instructions.
As soon as the ambient temperature and/or
room
the humidity rises/falls, the device can be
too low
put back into operation.
Please clean the filter as described above.
Place check the position of the unit.
Please clean the filter as described above.
The noise will disappear as soon as the
refrigerant circuit has been stabilised.
Unpleasant smells during start up are
normal and will disappear after a short time.
If the surrounding objects are heavily soiled,
e.g. by cigarette smoke, this can also lead
to unpleasant smells from the air outlet.
Please install the drainage hose correctly.
If necessary, remove the foreign objects
and place the drainage hose in the correct
position.
The unit has an automatic defrost function
and can be operated again after defrosting.
Please switch off the unit after continuous
operation and let the motor cool down. Then
the unit can be operated again.
Please empty the water tank.
Please contact your vendor.
Please contact your vendor.
Please
deactivates automatically. The device can
be operated again after defrosting.
wait
until
the
defrost
mode
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