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60 TROUBLESHOOTING
Problem
Water in the washer
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
does not drain or
washer.
drains slowly.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not
Bleach dispenser cover is not properly installed (on some models).
dispense.
• Make sure that the bleach cover is properly installed and snapped into place before the
Bleach dispenser is dirty or clogged.
• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign
Premature
Bleach dispenser filled for future load.
dispensing of bleach
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every
Overfilling the bleach dispenser
• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will
Performance
Problem
Wrinkling
Washer is not unloaded promptly.
• Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded.
• The washer can be fully loaded, but the drum should not be tightly packed with items. The
Hot and cold water inlet hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the inlet hose connectors.
Staining
Bleach or softener dispensed too soon.
• Dispenser compartment was overfilled or closed too quickly, causing the bleach or
Bleach or softener was added directly to the wash load in the drum.
• Always use the dispensers to ensure that laundry products are properly dispensed at the
Washer was not unloaded promptly.
• Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted.
• Always wash dark colors separately from light colors and whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Poor stain removal
Proper options are not selected.
• Heavier soils and tougher stains may require extra cleaning power. Select the Heavy Soil
Previously set stains.
• Articles that have previously been washed may have stains that have been set. These
beginning of the cycle.
debris that are collected inside the dispenser may prevent proper dispensing of the
bleach.
load.
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than
1 cup of bleach.
door of the washer should close easily.
softener to dispense immediately. Always measure bleach, and never use more than 1 cup.
right time in the cycle.
feature to boost the cleaning power of the selected cycle.
stains may be difficult to remove and may require hand washing or pre-treating to aid in
stain removal.
Possible Cause & Solution
Possible Cause & Solution
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