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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
Possible Causes
Pump does not start or run
1. The circuit breaker has tripped.
2. The plug is disconnected.
3. The plug is corroded.
4. The motor has failed.
Problem 1: Pump does not pump water
1. The screen is blocked.
2. The hose is bent, kinked, or coiled too tightly.
3. There is trapped air inside the pump,
a condition called "airlock".
4. Pump inlet is blocked by debris.
Problem 1: Pump does not prime
1. The suction line has air leaks.
2. Debris has collected on the strainer.
3. Pump needs to be primed or re-primed
4. The suction strainer is not attached to the inlet
hose when removing surface water.
5. Suction strainer is floating in the water.
6. The suction strainer is higher than the inlet of the
pump.
7. The suction hose is not filled with water.
Problem 2: Flow rate is too low
1. The hose is kinked or coiled tightly.
2. The strainer or hose is blocked.
3. The discharge hose is too long.
4. Wrong Garden hose on outlet/discharge.
For Professional Technical Support call 1-844-242-2475
1. Reset the circuit breaker by switching the breaker to
2. Make sure the plug is securely connected.
3. Clean the prongs of the plug.
4. Replace the pump.
Submersible Utility
1. Clean the screen.
2. Straighten the hose.
3. Clean the anti-air lock hole and make sure it is not
4. Open the bottom cover to clean out the debris.
Non-Submersible Transfer
1. Tighten the hose connection. Replace the hose
2. Clean debris from the strainer.
3. Refer to the owner's manual for priming instructions.
4. Attach the suction strainer to the inlet hose.
5. Suction strainer needs to be flat on the bottom
6. Make sure that the suction strainer is positioned
7. The suction hose needs to be completely filled and
1. Straighten the hose.
2. Clean the strainer or hose.
3. The hose length should be no longer than 25'.
4. Use standard garden hose, not "expandable" hose.
Corrective Action
the "ON" position.
blocked.
washer if needed.
surface of whatever you are draining.
lower than the inlet of the pump.
overflowing with water.
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