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care and
maintenance
To keep your product working and looking its best, please follow
these simple care guidelines.
WARNING:
1. Be sure to disconnect the power cord from the electrical outlet before cleaning.
2. When cleaning the controller or power switch, use a dry cloth only. Never use a damp cloth to clean the
controller or power switch.
3. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color
does not fade prior to using the solution on the entire product surface.
4. Do not use benzene, thinner or any other solvents on your product.
Cleaning Code Standard: W
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush
vacuum extension. SofSuede
products can also be brushed with a suede brush. If your product becomes dirty,
®
use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild
detergent foam.
Natural leather is a breathing, porous material similar to human skin, and is susceptible to changing color due to
absorbing dirt, sweat, moisture, greases, and oils. Care should be taken to avoid or minimize contact with bare skin
and hair, as well as food items, as this may cause discoloring, especially on lighter leather colors. Some immunity
to discoloring and protection from cracking and drying may be achieved by periodically rubbing the entire leather
surface with beeswax, saddle-soap, or natural leather conditioner from a reputable supplier (follow application
instructions carefully).
Maintenance and Repair:
1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic
lubrication or servicing is required.
2. Your chair should only be serviced by an authorized service center.
Use and Storage Environment:
1. When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled
and that the unit be placed in an environment free of dust and moisture.
2. Do not store near heat or open flame.
3. Do not leave this product exposed to direct sunlight for long periods of time. This may cause fading or damage.
4. Do not use or store in extreme temperatures; product stored in cold temperatures may require 48 hours at room
temperature to function properly.
5. Product should be used and stored in an environment with non-condensing humidity ranging from 10 to 80%;
excessive humidity will damage the mechanics.
humantouch.com
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having
trouble?
Before calling customer service, perform these
easy troubleshooting steps:
1. Make sure the power supply is connected to the chair's power cable.
2. Make sure the power cord is plugged securely into a wall outlet.
3. Make sure the wall outlet is working, by plugging a known working appliance into it.
4. Unplug the chair, wait 30 seconds, then plug it back in.
Just like with any other electronics, this simple reset sequence will resolve many issues. If, however, your
issue remains, please do the following before contacting our customer experience team (this will help us
help you much more quickly):
1. Locate the serial number on label on the back of your chair and write it down.
2. Locate your proof of purchase, as we will need it to process any warranty claim.
3. Now you're ready to contact us!
Questions about the pads?
Before calling customer service, consider the following:
•
Small scratches, slight color changes, and minor stretching are a normal part of leather wear over time.
•
Circa pads are "soft cushion" upholstery, therefore some wrinkles and folds are an intended part
of their appearance. As with any soft upholstery, sitting habits may cause wrinkles and folds to increase
over time. Wrinkles can generally be smoothed out if caught early, or removeand reinstall the pad for
maximum improvement.
•
It is normal for upholstery foam, whether standard foam or memory foam, to settle and compress to
some degree over time, somewhat altering its appearance.
•
If the pads are crooked, sagging, making noise, or uncomfortable, remove and reinstall the pad set
carefully following the instructions in this manual.
Contact our Customer Experience team at 800-355-2762,
Monday – Thursday 7 AM to 4:30 PM PST, Friday 7 AM to 3:30 PM
or csadmin@humantouch.com
Specifications*
Operating Voltage:
Power Consumption:
Chair Size (reclined):
Product Weight:
Required Recline Clearance:
Maximum Load Weight:
*Specifications are subject to change without prior notice.
AC110-120V 60 Hz
56 W, DC 29 V, 2.0 A
66" L x 32.5" W x 25.5" H
135.6 Lbs.
28"
330 Lbs.
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