EN-16
5.3 Troubleshooting
The following table lists common problems and possible causes and remedies.
If the problem persists, contact OHAUS or your authorized dealer.
Symptom
Cannot turn on
Poor accuracy
Cannot calibrate
Cannot access mode Mode not enabled
Cannot access unit
LO ref
Err 3.0 Cal
Err 8.1 ˉLOadˉ
Err 8.2 _LOad_
Err 8.3 ˉLOadˉ
Err 8.4 _LOad_
Err 8.5 ˉtareˉ
Err 9
Data
Err13 mMEmM
Err 53 C.SUmM
Lo.Bat
NO.ACC
Battery fails to charge
fully
5.4 Service Information
If the troubleshooting section does not resolve or describe your problem, contact
your authorized OHAUS service agent. Please visit our web site, www.ohaus.com
to locate the OHAUS office nearest you. An OHAUS product service specialist will
be available to provide assistance.
6. TECHNICAL DATA
The technical data is valid under the following ambient conditions:
Indoor use only
Operating temperature: -10º C (14º F) to 40º C (104º F)
Relative humidity: 10% to 90% relative humidity, non-condensing
Altitude: Up to 2000 m
Power: AC Adapter (supplied) - 12 VDC 0.84 A output, internal rechargeable sealed
lead-acid battery
Mains supply voltage fluctuations: up to ± 10% of the nominal voltage
Installation Category: II
Pollution Degree: 2
TABLE 5-1
Possible Cause
No power to scale
Battery discharged
Improper calibration
Unstable environment
Unstable environment
Incorrect calibration weight
Unit not enabled
Reference weight is too low
Incorrect calibration weight
Power on zero range exceeded
Power on zero under range
Overload
Under load
Tare out of range
Internal data error.
Fail to write EEPROM.
Invalid checksum data
Battery is discharged
Gross and net weights cannot be
accumulated together
Battery is defective
Valor™ 4000W Series
Remedy
Verify connections, power source
and battery charge status.
Perform calibration
Move scale to suitable location
Move the scale to suitable location
Use correct calibration weight
Enter menu and enable mode
Enter menu and enable unit
Increase reference weight.
See table 3-3 for correct weights
Clear pan
Install pan
Load exceeds scale maximum
capacity
Reading below min. range - Re-
install pan.
Tare value exceeds maximum.
Contact an authorized service agent
Contact an authorized service agent
Contact an authorized service agent
Connect the power and charge the
battery
Accumulate only gross or net
weights.
Have battery replaced by OHAUS
authorized service dealer.