Care And Maintenance; Troubleshooting - OHAUS TC3RS Manual De Instrucciones

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6. CARE AND MAINTENANCE

To keep the Scale operating properly, the housing should be kept clean and free from foreign material. If necessary, a
cloth dampened with a mild detergent may be used.

6.1 Troubleshooting

If the Troubleshooting section does not resolve your problem, you need to contact an authorized Ohaus service agent.
SYMPTOM
Unit will not turn on.
Cannot zero Scale, or will not zero
when turned on.
RS232 not working.
Unable to calibrate unit.
Cannot display weight in desired
weighing unit.
Cannot change menu settings.
Key press causes three beeps and
key press is ignored.
PROBABLE CAUSE(S)
Adapter not plugged in or properly con-
nected.
Batteries dead or not properly
installed.
Other failure.
Load on Scale exceeds allowable limits.
Load cell damage.
RS232 communication parameters not
set correctly.
Improper or loose cable connections.
Software Lockout switch set to ON.
Incorrect value for calibration mass.
Desired unit not set to ON in Read menu.
Menu has been locked.
Improper key function or selection not
available.
Trooper Count Scale
REMEDY
Check AC power.
Check AC Adapter connection.
Check connections at the back of
the Scale.
Check orientation of the batteries.
Replace batteries.
Service required.
Remove load on Scale.
Service required.
Verify communication param-
eters.
Check cable connections.
Set Lock Cal to OFF in the Loc
menu. Lock Switch on the circuit
board may need to be set to off
position.
Use correct calibration mass.
Enable desired unit in Read menu.
Set selected menu to OFF in the
LOC menu. Lock switch on the
circuit board may need to be set
to OFF position.
Review manual.