Troubleshooting - POLTI Vaporetto CLASSIC65 Manual De Instrucciones

14. TROUBLESHOOTING

PROBLEM
The appliance does not turn on.
The appliance is pressurized but little
steam comes out.
Steam is dispensed mixed with drops of
water.
Steam is released from the safety cap.
Steam does not come out and the cap
won't unscrew
The safety cap spins freely.
Loss of steam or drops of water between
the connection of the accessories.
Accessories are difficult to assemble.
Should the problems persist, contact an Authorised Polti Service Centre (see www.polti.com for the up-to-date list) or Customer
Services.
CAUSE
No power.
Boiler switched off.
No water in the boiler.
Flexible hose not inserted correctly.
Steam adjustment dial set to the
minimum.
Steam lock activated.
The steam hoses are cold.
Damaged or missing seal.
Safety cap not screwed
completely.
Steam button broken.
Machine off.
The boiler is pressurised.
The seals are damaged.
The seals produce friction.
The blocking button is not in the cor-
rect position.
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SOLUTION
Check that the appliance has been disconnec-
ted from the mains, as indicated in Section 1.
Turn on the boiler as indicated in Chapter 1.
Fill the boiler as indicated in Chapter 1.
Correctly insert the flexible hose all the way
down, as indicated in Chapter 1.
Adjust the position of the dial for the desired
increase.
Disconnect the steam lock from the steam hose
handle.
Direct the steam jet onto a cloth to heat up
the tubes.
Contact an authorised service centre.
on Turn off the appliance, unplug it from the mains
and wait for it to cool before screwing the cap
back on.
Take the appliance to an Authorised Service
Centre.
Turn the appliance on making sure that steam
comes out.
Never force the cap open, whether the
appliance is switched on or the boiler is
switched off and the appliance is disconnected
from the mains. Always wait for the boiler to
cool, opening the cap without force
Replace the seals, as indicated in Chapter 11.
Lubricate the seals with silicone grease or
Vaseline, or alternatively with a small amount
of vegetable oil.
Turn the blocking button to the correct posi-
tion as indicated in Chapter 2.