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Troubleshooting
Many occuring problems could be solved by yourself without specific expertise. In
case of a problem please check all shown possibilities and follow below instructions
before you contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug
►
from the mains socket.
EN
Electrical equipment should be serviced only by qualified electrical experts,
►
because improper repairs can cause considerable consequential damages.
A damaged supply should only be replaced by the manufacturer, its service
►
agent or similarly qualified persons in order to avoid a hazard.
Problem
The compressor
does not work.
The appliance
runs frequently
or runs for a too
long period of
time.
30
Troubleshooting
Possible Cause
Mains plug is not
connected in the mains
socket.
The appliance is in the
defrosting cycle
The indoor or outdoor
temperature is too high.
The appliance has been
off power for a period of
time.
A door of the appliance is
not tightly closed.
The door has been
opened too frequently or
for too long.
The temperature setting
for the freezer
compartment is too low.
The door gasket is dirty,
worn, cracked or
mismatched.
The required air
circulation is not
guaranteed.
Possible Solution
Connect the mains plug.
This is normal for an automatic
defrosting
In this case, it is normal for the
appliance to run longer.
Normally, it takes 8 to 12 hours
for the appliance to cool down
completely.
Close the door/drawer and
ensure the appliance is located
on a level ground and there is
no food or container jarring the
door.
Do not open the door/drawer
too frequently.
Set the temperature higher
until a satisfactory refrigerator
temperature is obtained. It
takes 24 hours for the
refrigerator temperature to
become stable.
Clean the door/drawer gasket
or replace them by the
customer service.
Ensure adequate ventilation.
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