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18. PROBLEMS AND SOLUTIONS
The scooters have a controller that continually controls the operating conditions of your scooter.
If it detects a problem, the ON / OFF button flashes. You must count the number of flashes and
consult the list to check which type of error has been detected.
18.1 CN250 - CN260 problems and solutions
Number of
flashes
Low battery
1 Flash
voltage
Engine
2 Flashes
disconnected
Problems on the
3 Flashes
engine circuits
Free wheel switch
4 Flashes
problem
5 Flashes
-
Battery charger
6 Flashes
connected
Accelerator
7 Flashes
problem
Problem in the
8 Flashes
controller
Stopping brake
9 Flashes
error
High battery
10 Flashes
voltage
Note:
If technical problems occur, it is recommended to check the device with a local retailer
before trying to solve the problems yourself.
The following symptoms may indicate that your scooter has a serious problem. Contact your
local retailer if any one of the following cases occurs:
1. Engine noise;
2. Worn cables and connections;
3. Bent or broken connectors;
4. Uneven wear on any one of the tyres;
5. Sudden movements;
6. The scooter pulls more on one side;
7. Bent or broken wheel units;
8. The scooter does not switch on;
9. The scooter switches on, but does not move.
Error
The battery needs charging or there is a battery
connection fault Check the battery connections If the
connections are correct, try charging the battery.
There is an engine connection fault. Check all the
connections between the engine and the controller.
The engine has a short circuit to a battery
connection. Contact the assistance centre.
The free wheel lever is activated or the manual brake
disengage mechanism is enabled. Check the lever position.
Not used.
The S-Drive controller is disabled. This may occur
because the battery charger is connected or the lever
is not in the drive position.
Indicates a problem on the command lever.
Check that the lever is in the idle position before
switching on the scooter.
Indicates an error in the controller. Check that all the
connections are correct.
The stopping brake is not properly connected. Check
the brake and the engine connections. Check that the
controller connections are secure.
Excessive voltage has been applied to the controller,
usually as a result of poor battery connections. Check
the battery connections.
Notes