Hkoenig nv700 Manual De Instrucciones página 18

Do not attempt to repair a defective electrical device yourself!
Problem
Water emerges from the
attachment.
The device does not work.
The control lamp does not
light up.
No steam is produced.
Streaks when cleaning
windows or other smooth
surfaces.
WARRANTY
The warranty period for our products is 2 years, unless otherwise
stated, starting from the date of initial purchase or the date of
delivery.
If you have any problems or questions, you can easily access our
help pages, troubleshooting tips, FAQ, and user manuals on our
service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar,
you can access all available online support, designed to best
meet your needs.
If you still cannot find an answer to your question or problem,
then click on "Did the answer solve your problem?". This will
direct you to the Customer Support Request Form, which you
Possible cause/solution
The device has not yet reached operating temperature. Wait until
the control lamp has gone out.
Water may emerge from the attachment when you first start using
it. This is normal and does not constitute a defect with the device.
Is the mains plug correctly inserted into the socket ?
•
Is the socket defective? Try a different socket and check
•
the fuse of your mains connection.
Is the water reservoir filled with water ?
•
The device has not yet reached operating temperature.
•
Wait until the control lamp has gone out.
The pipe of the device is not yet completely filled with
•
steam. Press the steam trigger several times until steam
emerges.
Is the attachment clogged?
•
Has the safeguard (13) been activated? Push in the
•
securing pin to release the safeguard.
Is the scraper lip dirty? Wipe it clean.
•
Is the scraper lip worn? Turn it over: Pull the rubber piece
•
sideways out of its holder, moisten with water or cleaning
agent in the rounded area and slide back into the holder
the other way round.
er turning the rubber piece over both edges are worn, a new rubber
piece is required.