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Troubleshooting
If you notice that your wine cooler is not working properly,
check with the following list before you call your Service
Centre.
Problem
The compressor does not work
The compressor never stops
Any work that is done to the wine cellar should be performed
by your authorized local Service Centre.
Short term faults, such as power failure, will not compromise
the wines. It is only when working faults are left unsettled for a
long time that the wine may suffer.
Support
In case of any operation problems, contact a Franke Technical
Service Centre.
Never use the services of unauthorised technicians.
When contacting our Service Centre, please state the codes
provided on your product's identification plate.
the type of fault
-
the appliance model (Art./Cod.)
-
the serial number (S.N.)
-
This information is given on the data plate (see Overview).
Possible causes/Solutions
The plug is not plugged into the wall-outlet or not enough to make
contact. Or, there could be a power failure in your home.
The wall-outlet is not in working order. Plug the wine cellar into
another wall-outlet to check.
Contact the Service Centre.
You must also have proof of purchase if you are still within the
warranty period.
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