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TROUBLESHOOTING
Symptom
Remedy
• Switch off the developer options on the Android device.
"NO DEVICE" or
• Reconnect the Android device.
"READING" keeps
• If this does not solve the problem, the connected
flashing.
Android device does not support [BROWSE MODE].
( 21)
Playback is intermittent
Turn off the power saving mode on the Android device.
or sound skips.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
"ADD ERROR" /
New station creation is unsuccessful.
"SEARCH ERROR"
"CHECK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LIMIT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"CONNECT ERROR"
Communication is unstable.
"RATING ERROR"
Registration of thumbs up/thumbs down has failed.
"LICENSE ERROR"
You try to access from a country which Pandora is not
deliverable.
iHeartRadio station
If "Explicit Content" in [Account Settings] is checked in
cannot be selected.
the web version of iHeartRADIO, custom stations become
unavailable.
"CANNOT CREATE"
Custom station name creation is unsuccessful.
"CANNOT SAVE"
Addition to the favorite category failed.
"DISCONNECTED"
Check the connection to the device.
"NO SKIPS"
The skip limit has been reached. Retry later.
Symptom
Remedy
"NO STATIONS"
No stations are found.
"NOT CONNECTED"
Link to the application is impossible.
"IHEARTLINK UP"
Make sure you have installed the latest version of the iHeart
Link for KENWOOD application on your device.
"PLEASE LOGIN"
You haven't log in. Log in again.
"STATION NOT
Broadcast from the station is over.
AVAILABLE"
"STATION NOT
No station is selected.
SELECTED"
"STREAM ERROR"
Broadcast data is interrupted.
"THUMB FAILED"
Registration of Thumbs Up/Down has failed.
"TIMED OUT"
The request has resulted in time-out.
"CH LOCKED LOCK
The selected channel is locked. Enter the correct pass code to
CODE?"
unlock. ( 12)
"CHAN UNSUB"
The selected channel is unsubscribed. Call 1-866-635-2349 in
U.S.A. or 1-877-438-9677 in Canada to subscribe. ( 10)
"CH UNAVAIL"
The selected channel is unavailable. Visit www.siriusxm.com
for more information about the SiriusXM channel lineup.
"CHECK ANTENNA"
Check the antenna and its connection are in good condition.
"CHECK TUNER"
Make sure the SiriusXM Vehicle Tuner is connected to the unit.
"NO SIGNAL"
Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION
Your subscription is updated. Press the volume knob to
UPDATED – PRESS
continue.
ENTER TO CONTINUE."
"CODE ERROR"
Make sure you have entered the correct pass code. ( 12)
"NO CONTENT"
There is insufficient content to start TuneScan.
"SCAN CANCEL"
TuneScan has been aborted.
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