Sound; Playback - Pioneer MCS-838 Manual De Instrucciones

84 Troubleshooting
En

Sound

Problem
No sound is output.
Sound is not output
properly.
Multi-channel sound is
not output.
No sound from surround
or center speaker.
No sound from the sub-
woofer.
Excessive noise during
radio reception.
HDMI input audio sound
cannot be output from the
speaker or is output from
the TV.

Playback

Problem
Disc does not play.
Disc tray opens
automatically.
Picture freezes and the
front panel and remote
control buttons stop
working.
9
The subtitles cannot be
switched.
After a disc is inserted,
Loading stays displayed
and playback does not
start.
( ) is displayed in file
names, etc.
A message indicating low
memory appears while
playing a BD-ROM disc.
Check
Is the disc played back in
slow motion?
Is the disc played back in fast
forward or fast reverse?
Are the cables properly
connected?
Is the audio cable damaged?
Is Audio Output properly set?
Are the connected components
properly set?
Is multi-channel sound
selected?
Is the HDMI In Audio Through
for HDMI setup On?
Check
Is the disc one that is playable
on this player?
Is the file one that is playable
on this player?
Is the disc scratched?
Is the disc dirty?
Is there a piece of paper or
sticker attached to the disc?
Is the disc properly set in the
disc tray?
Is the region number correct?
Are there too many files
recorded on the disc?
Remedy
No sound is output during slow motion play and forward and reverse
scanning.
Connect the cable properly according to the connected devices
(page 35).
Insert the cable firmly and all the way in.
If the cable is damaged, replace it with a new one.
Set Audio Output properly, according to the connected device
(page 74).
Read the operating instructions for the connected components and
check the volume, input, speaker settings, etc.
Use the menu screen or AUDIO to switch the disc's sound to multi-
channel.
Check to confirm that the speakers are connected properly.
Check the volume setting in the Speaker Setup for Audio Menu menu
(page 74).
will come from the sub-woofer.
Check the volume setting in the Speaker Setup for Audio Menu (page 74).
Connect an antenna and set to the best reception position.
Set an FM antenna outside the house.
Turn power off the electric devices that may be causing the noise or
move these devices away from this unit.
Set the HDMI In Audio Through for HDMI setup to Off (page 74).
Remedy
Check whether the disc is one that can be played on this player
(page 11).
Check whether the file is one that can be played on this player (page 15).
Check whether or not the file is damaged.
It may not be possible to play scratched discs.
Clean the disc (page 93).
The disc may be warped and unplayable.
Set the disc with the printed side facing up.
Set the disc properly in the depression in the disc tray.
See page 13 for the region numbers of discs that can be played on this
player.
Press ( ) STOP to stop playback, then restart playback.
If the playback cannot be stopped, press
player's front panel to turn off the power, then turn the power back on.
Press STANDBY/ON on the player for more than 5 seconds. The unit
reboots, and the operation becomes possible.
The subtitles cannot be switched for discs recorded on a DVD or BD
recorder.
number of files recorded on the disc, loading may take several dozen
minutes.
The characters that cannot be displayed on this player are displayed in
( ) .
Connect a USB device (page 44).
Erase the data stored on the connected USB device from BUDA Setup
(page 78).
STANDBY/ON on the