Additional information
When a USB storage device is connected
Problem
USB storage device is not
recognized.
File cannot be played.
Folder or file names are not
displayed or are not properly
displayed.
Folder or file names are not
displayed in alphabetical
order.
Much time is required to
recognize the USB storage
device.
Power is not supplied to the
USB storage device.
When an iPod/iPhone/iPad is connected
Problem
Can't operate the iPod/iPhone/iPad by the remote control.
Can't operate the iPod/iPhone/iPad.
Check
Is the USB storage device properly
connected?
Is the USB storage device connected
via a USB hub?
This is not a problem with this unit.
Is the file copyright-protected (by
DRM)?
This is not a problem with this unit.
Do the folder of file names contain
more than 30 characters?
This is not a problem with this unit.
What is the USB storage devices
capacity?
Is "AUTH ERR" displayed on the front
panel display? No power is supplied if
the power consumption is too high.
Remedy
Connect the device securely (all the way in).
This unit does not support USB hubs. Connect the USB storage
device directly.
This unit only supports USB mass storage class devices.
This unit supports portable flash memory and digital audio
playback devices.
Only the FAT16 and FAT32 file systems are supported. Other file
systems (exFAT, NTFS, HFS etc.) are not supported.
This device does not support the use of external hard disc drives.
Turn the power off then back on.
Some USB storage devices may not be recognized properly.
Copyright-protected files cannot be played.
Files stored on a computer cannot be played.
It may not be possible to play some files.
The maximum number of characters displayable for the folder and
file names is 30.
The order of the folder and file names displayed depends on the
order in which the folders or files were recorded on the USB
storage device.
Some time may be required to load the data when large capacity
USB storage devices are connected (this could take several
minutes).
Turn the power off then back on.
Turn the power off, then disconnect and reconnect the USB storage
device.
Press INPUT to switch to the other mode, then switch again to the
USB mode.
Remedy
Make sure the iPod/iPhone/iPad is connected correctly (page 17).
Make sure the iPod/iPhone/iPad is connected correctly (page 17).
If the iPod/iPhone/iPad is experiencing a hangup, try resetting the
iPod/iPhone/iPad, and reconnect it to the unit.
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