TROUBLESHOOTING ERROR CODES
CODE
E 1
The cuff is not secure/not
tight enough.
E 2
The cuff is wrapped too
tightly.
E 3
The cuff pressure is over-
inflated.
E 10
Excessive movement was
E 11
detected during measure-
ment.
E 20
An error occurred during
E 21
measurement and the re-
sults are inaccurate.
Eexx
A calibration error has oc-
curred.
If an error code persists or is not remedied, please contact
Customer Care at 866-326-1313.
CAUSE
SOLUTION
Re-apply the cuff and at-
tempt new measure-
ment.
Re-apply the cuff and at-
tempt new measure-
ment.
Relax for several min-
utes and attempt new
measurement
Remain still and attempt
new measurement.
Relax for several min-
utes and attempt new
measurement
A calibration error has
occurred.
ENGLISH • 25