Troubleshooting
Lost Signal
If the no-Wi-Fi indicator displays in place of
the Wi-Fi strength indicator in the upper right
hand corner of the home screen:
• Check another device to be sure Wi-Fi
is working in your home; if not, call your
Internet Service Provider.
• Move the router.
• Restart the thermostat: remove it from
the wallplate, wait 10 seconds, and snap it
back onto the wallplate. Return to Step 1 of
Connecting to your Wi-Fi network.
69-2803ES—05
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M33997
M33997