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Troubleshooting
Reason
Troubles
Washing machine
cannot start up
Door cannot be
Machine's safety protection
opened
design is working.
NTC is damaged and heating
Heating fault
pipe is aging.
The connection between inlet
pipe or outlet hose and tap or
Water leakage
washing machine is not tight.
Drain pipe in the room is blocked.
Water is
The inlet pipe is not connected
overflowed from
firmly.
the bottom of the
Outlet hose has water leakage.
machine
Power is disconnected.
Indicator or
PC board has problems.
display does
Harness has connection
not light.
problem.
Detergent
Washing powder is dampened
residues in the
and agglomerated.
box
Washing effects
The clothes are too dirty.
are not good
Insufficient detergent quantity.
Abnormal noise
Great vibration
Solution
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button "Start/Pause" is pressed.
Check if button "On/Off" is pressed.
Disconnect the power.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center promptly.
Check and fasten water pipes.
Clean up outlet hose and ask a
specialized person to repair it when
necessary.
Fix the inlet pipe.
Replace the drain hose.
Check if the power is shut down and
power plug is connected correctly.
If not, please call up service line.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Select a proper procedure.
Add the proper detergent quantity
according to the instructions in
detergent package.
Check if the fixing (bolts) has been removed.
If cabinet is installed on the solid and level
floor.
Check if there are any barrettes or metal
articles inside.
Check if the legs in the washing machine
are adjusted level.
P.26
Remove the problems
Display
Description
LED
Door is not closed properly.
Door lock
problem
Please call up service line if there are still troubles.
Tap is not opened or water
flows too slowly.
Inlet valve filter is blocked.
Water injecting
Inlet pipe is twisted.
problem while
If water is not supplied
washing
Please call up service line if there are still troubles.
Outlet hose is blocked or twisted
Drain problem
Drain pump is blocked
while washing
Please call up service line if there are still troubles.
Please call up the service line if there is any other problem.
Reason
Solution
Restart after the door is closed.
Open the tap or wait till the
water supply becomes normal.
Check inlet valve filter.
Straighten the water pipe
Check the other taps in the
room.
Wash and straighten outlet hose.
Wash drain pump filter
P.27
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