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TROUBLESHOOTING
Problem
Ready light does not illuminate when
the temperature control is set to
standby.
Oil gets too hot.
Oil does not get hot enough.
Oil heats slowly.
Oil does not heat.
Oil boils over top when frying
Fryer suddenly stops working
Food quality issues
Overcooked food.
Undercooked food or food is not
crisp.
Food is overcooked on outside,
undercooked on inside.
6
Might Be Caused By
The fryer is not plugged in.
The temperature safety switch is
tripped.
The fryer head is not positioned
correctly.
Ready light malfunction.
The oil level may be too low.
Thermostat control malfunction.
Not allowing sufficient time for fryer to
recover.
Thermostat control malfunction.
The fryer may be plugged into an
electrical outlet with incorrect voltage.
Fryer head is not positioned correctly.
The temperature safety switch may have
activated.
The magnetic safety switch, thermostat,
or heating element may have
malfunctioned.
Too much oil in the well.
Too much food in the basket.
Too much water in the food.
The oil may be too hot and the over-
temperature safety feature may have
activated.
Food is cooked too long.
Oil is not hot enough, not cooked long
enough or there is too much food in the
basket.
Oil is too hot.
Medium-Duty 15 Lb. Electric Countertop Fryers with Drain Operator's Manual
Course of Action
Plug in the fryer.
Reset temperature safety switch. See the Temperature Safety Reset
section of this manual.
Ensure the fryer head is positioned correctly in the hinges and
lowered into the oil. The fryer head must be in the down position to
engage the magnetic interlock switch.
Replace the ready light.
Check the level of oil in the well. It should be between the minimum
and maximum fill lines. If is not, turn off the fryer and allow it to
cool. Add oil to proper level.
Contact Vollrath Technical Services.
Wait for the ready light to illuminate before placing food into the
fryer.
Contact Vollrath Technical Services.
Verify the voltage at the outlet matches the voltage rating the label
on the fryer. If not, plug the fryer into an outlet with the correct
voltage.
Ensure the fryer head is positioned correctly in the hinges and
lowered into the oil. The fryer head must be in the down position to
engage the magnetic interlock switch.
See the instructions in the Temperature Safety Reset section of this
manual.
Contact Vollrath Technical Services.
Reduce the amount of oil in the well.
Reduce the amount of food in the basket.
Remove extra liquid or ice crystals from food prior to frying.
See the instructions in Temperature Safety Reset section of this
manual.
Lower the temperature or adjust the cooking time.
Raise the temperature or adjust the time. Use uniform sized pieces
of food. Do not overload the basket. Shake the basket while the food
is cooking.
Lower the temperature of the oil.
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