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Troubleshooting
Symptom
Remedy
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
• Make sure you have entered the same PIN code to both
be made.
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 16)
Echo or noise is
• Adjust the microphone unit's position. (Page 15)
heard during a phone
• Check the [ECHO CANCEL] setting. (Page 18)
conversation.
Phone sound quality is
• Reduce the distance between the unit and the Bluetooth
poor.
device.
• Move the car to a place where you can get a better signal
reception.
Phone call sound cannot
Press
be heard from the car
and private talk mode. (Page 17)
speakers.
Voice calling method is not
• Use voice calling method in a more quiet environment.
successful.
• Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted
• Reduce the distance between the unit and the Bluetooth
or skipped during playback
audio player.
of a Bluetooth audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
during a call to switch between hands-free
Symptom
Remedy
The connected Bluetooth
• Check whether the connected Bluetooth audio player
audio player cannot be
supports Audio/Video Remote Control Profile (AVRCP).
controlled.
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"PLEASE WAIT"
The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the unit,
then connect the device again.
"NOT SUPPORT"
The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY"
There is no registered device connected/found via
Bluetooth.
"ERROR"
Try the operation again. If "ERROR" appears again, check if
the device supports the function you have tried.
"NO INFO"/"NO DATA"
Bluetooth device cannot get the contact information.
"H/W ERROR"
Reset the unit and try the operation again. If "H/W ERROR"
appears again, consult your nearest service center.
"SWITCHING NG"
The connected phones might not support phone switching
feature.
The Bluetooth connection
Delete the unused registered Bluetooth device from the
between the Bluetooth
unit. (Page 20)
device and the unit is
unstable.
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