Reolink TrackMix Instrucciones De Operación página 6

Mount the Camera to Ceiling
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1. Drill holes in accordance with
the mounting hole template.
2. Install the mount base with
screws included in the package.
3. To adjust the camera direction,
you may control the camera to
pan and tilt via Reolink App or
Client.
NOTE: Use the drywall anchors
included in the package if
needed.
Troubleshooting
Camera is not powering on
If your camera is not powering on, please try the following solutions:
• Plug the camera into a different outlet and see if it works.
• Power on the camera with another working 12V 2A DC adapter and see
if it works.
If the problem is not solved, please contact Reolink Support.
Picture is not clear
If the picture from the camera is not clear, please try the following
solutions:
• Check the camera lens for dirt, dust or spiderwebs.
• Point the camera to a well-lit area. The lighting condition will affect the
picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check it again.
If the problem is not solved, please contact Reolink Support.
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