Problem
The machine switches on
but does not deliver
coffee or drinks
The machine has
switched off
automatically.
The machine produces
excessive vibrations and
noise
Unable to fit the capsule
in the machine
Cause
Water tank (8) empty or not
correctly inserted.
Light (14) on
Control lever (1) not fully closed
Faulty pump
Capsule not completely perforated Fully lift the lever (1), insert a new capsule
Hydraulic components clogged
by limescale
Capsule container (6) full; light
(16) on
Capsule container (6) not
inserted correctly
This is not a defect
Insufficient water level in the tank
(8)
Capsule not compatible
Capsule incorrectly inserted
Control lever (1) not fully
open
The previously used capsule was
not discharged
If the problem persists, contact the service centre
Check that the water tank (8) is correctly
placed in its housing and that there is enough
water
Check that the control lever (1) is fully closed
Check if the pump delivers water: when the
delivery symbol (2) is pressed vibrations
should be felt, indicating that the pump is
working correctly.
If no vibrations are felt, contact the service
centre.
If you feel vibrations but there is no coffee
or drink delivery, repeat the operation 2/3
times at intervals of a few minutes. If the
machine still does not deliver any coffee or
drinks, contact the service centre.
and try again. If the problem persists, contact
the service centre
Carry out a descaling procedure. If the
problem persists, contact the service centre
Empty the capsule container (6) and wait at
least 5 seconds before replacing it again
Reset using the blind button on the top right
of the display
The machine is designed to switch off
automatically when not used for 30 minutes
(see page 25)
The strong vibrations are caused by the pump
failing to draw water properly. Refill the tank
to the correct water level (8)
Check that you are using a capsule specific
to this model
Make sure to insert the capsule correctly
(see page 26)
Fully lift the control lever (1)
Check that the capsule previously inserted
in the unit has been discharged into the
capsule drawer (6)
32
Solution