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Idiomas disponibles
Idiomas disponibles
C
REFERENCE
After sales service
If you have a problem using your device, please do the following first:
- Make sure that the operating instructions are followed, including the chapters relating to
cleaning, upkeep and maintenance.
- Consult the diagnostic tool to help resolve problems via the website:
FR: www.electrodepot.fr/sav
BE: www.electrodepot.be/fr/sav / www.electrodepot.be/nl/dnv
ES: www.electrodepot.es/servicio-postventa
If, despite these steps, the problem is not resolved:
Device under warranty
- Request support for your device through the website above. Or
- Call the service via the telephone number specified on your receipt / invoice.
The guarantee set at a minimum of 2 years * after the new purchase of the device covers
the costs of home travel, intervention and spare parts.
* Excluding tranquility guarantee or extended guarantee.
WARNING:
Defects and their consequences resulting from interventions and / or
repairs to the product carried out by the user or a non-professional third party cannot give
rise to the application of the legal or commercial guarantee.
Device out of warranty
- Coverage of costs is no longer covered, but intervention at home remains possible.
If you wish to intervene on the device by your own means, the spare parts are accessible
via the website: www.electrodepot.fr/sav/piècesdétachées
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