Problems
Power cut
Unusual noises
The appliance does
not get cold enough
Your appliance
does not get cold
at all
Frost forms inside
your appliance
Some foods do not
freeze completely
Frozen meat has
white streaks
The door is difficult
to open
The appliance is
not working
Condensation
appears
on
the
outside
of
the
appliance
The light does not
work
Solutions
If the internal temperature of the Freezer is -18 ℃ or less when the
power returns, your food is safe. The food in your Freezer will
remain frozen for approx 8 hours with the door closed. Do not open
the Freezer door more than necessary.
✓
Check the adjustment of the feet of your appliance and its
stability.
✓
Check that it is not touching a wall.
✓
Check that all the movable parts (trays, racks, etc..) are
securely in place.
✓
Check if the temperature is correct. If this is not the case, adjust
the temperature appropriately.
✓
Make sure that you have not placed a large amount of food or
hot food in your appliance.
✓
Be careful not to open the door too often or leave it open.
✓
Check that the door is closed tightly.
✓
Keep your device away from heat sources.
✓
Make sure that the ventilation around the unit is respected.
✓
Check that your appliance is connected to the electrical supply.
✓
Check that the circuit-breaker for your house has not cut out
and that the fuse has not blown or been unscrewed
Be careful not to open your appliance's door too often and not
✓
to leave it open.
✓
This is quite normal for food that contains a lot of sugar, fat or
alcohol not to freeze completely and to remain partially soft (ice
cream, fruit juice, etc...).
✓
Check that your temperature is correctly set and is not at a too
low temperature
Check that you haven't kept this meat too long in the freezer
✓
✓
It is normal for the door to offer some resistance to being
opened, particularly when you have just shut it: a slight
depression forms in your appliance to ensure the door seals
perfectly. AIl you have to do is wait a few seconds before re-
opening.
✓
Check that your appliance is connected to the electrical supply.
✓
Check that the circuit-breaker for your house has not cut out
and that the fuse has not blown or been unscrewed
✓
This may be due to a change in the room temperature. Wipe off
any residue of moisture. If the problem continues contact the
local store where your purchase was made.
✓
Check that your appliance is connected to the electrical supply.
✓
Check that the circuit-breaker for your house has not cut out
and that the fuse has not blown or been unscrewed
✓
Check that the bulb is not burned out and refer to the "Changing
the bulb" section.
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