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Idiomas disponibles
Idiomas disponibles
check our website at https://www.agptek.com to download the
firmware.
Q3: Can't download files from the computer.
1. Please confirm whether it's connected properly;
2. Please check whether the storage space of the internal memory is
full;
3. Please check whether the USB cable is damaged.
Q4: Can't recognize the player when connected to the computer
via USB cable.
1. Reconnect it.
2. Restart the computer and reconnect it.
3. Connect your player to another USB port.
4. Charge the player for about 10 minutes first and try again.
Q5: The memory card is not recognized by the player; can't
insert the memory card into the player.
1. The player only supports memory cards in FAT 32 format. You
can check whether the memory card is in FAT 32 format on the
computer.
2. You can buy a genuine Kingston or SanDisk TF card.
3. Some players have deep card slots, and you may use a fingernail
or a hard gadget to assist in inserting the memory card.
Q6: How to play the music of the music player on car audio?
1. It's recommended to use a 3.5mm audio cable (not included) to
transmit audio.
2. The USB cable that comes with the music player only has the
function of charging and transmission, without audio function.
3. It's not recommended to connect the car audio via Bluetooth,
there will be an incompatibility.
Q7: Song files and audiobook files messed up.
1. When naming, it's recommended to rename songs in numerical
or alphabetical order, for example, for 1000 songs, name them
"0001+Song Name to 0999+Song Name".
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