SELECTING AN INSTALL LOCATION
This product is designed to be installed indoors only. You may install your unit in an outdoor lo-
cation so long as it is mounted in a suitable enclosure that protects it from rain, splashed water,
direct sunlight, debris, and insects.
DO NOT install this product in a location where it may be subjected to freezing
temperatures. If the water inside your tankless water heater freezes, it can cause
severe and permanent damage that is not covered under your warranty.
DO NOT locate the water heater in a location that is difficult to access.
Make sure that the water heater and hot water outlet pipe are out of reach of children, so they
are unable to tamper with the temperature controls or injure themselves by touching the hot
water outlet pipe. The outlet water pipe can get very hot.
This product does NOT require venting.
Avoid installing your tankless water heater in a location prone to excessive humidity, moisture, or
dust, or in an area where it may be splashed with water or other liquids.
DO NOT install under water pipes or air conditioning lines that might leak or
condense moisture that could then drip onto the heater.
DO NOT install above electrical boxes or junctions.
CAUTION: The water heater should not be located in an area where leakage will result
in damage to the area adjacent to it or to lower floors of the structure. Where such areas
cannot be avoided, it is recommended that a suitable catch pan, adequately drained, be
installed under the water heater.
MOUNTING YOUR WATER HEATER
Your tankless water heater should be secured to the mounting surface with 4 screws (minimum
1-inch long) using the built-in mounting brackets on each side of the heater. Make sure that
the mounting surface is solid and secure and ensure that the unit is level prior to securing the
screws. For ease of installation and servicing, we recommend that this product be installed in an
upright position with the inlet and outlet water connections at the bottom of the unit.
4-
0.2 in
Required Clearances:
12kW - 7 inches top and
bottom
18kW - 12 inches top only
27kW - 14 inches top only
CAUTION: Combustible
materials should be kept
at least 24 inches away
from your water heater
and the hot water outlet
pipe.
6.9 in
9.4 in
4 in
4-
0.9 in
5.1 in
7.1 in
12kW
6
0.2 in
4-
0.2 in
6.9 in
9.4 in
18/27kW