TROUBLESHOOTING
CAUTION: Prior to troubleshooting isolate the unit by removing the cord
from the power socket.
PROBLEM
LED is not on
No steam
Pale residue left on the floor
(caused by leaving the floor
steamer in the same position
for too long)
Too much water on the floor
No steam comes out
12
REMEDY
1. Ensure Steamer power cord is correctly plugged into
power outlet.
2. Ensure circuit breaker is operational.
3. Try operating the steamer from another power outlet.
1. Ensure the water tank has correct level of water.
1. Can be removed with household white vinegar
or a decalcifying product.
2. Alternatively reheat the area for one minute and residue
should be removed. CAUTION: DO NOT OVERHEAT AREA.
1. Hold steam switch for no longer than 5 seconds at a time.
Release the switch for a few seconds and then you can repeat
(the heating element needs time to heat up again to properly
convert the water into steam.
1. Have you pressed the steam release button correctly?
2. The Steamboy Pro 300CU is not yet ready to operate. Hold
the steam release button down for approx. 30 seconds until
you no longer hear any pumping noises and the device begins
to emit steam.
3. The water tank is empty. Fill it up.
4. Remove the water filter from the unit and run it under a
stream of water for 5-6 seconds.
5. Remove the mop head from the base (including the triangle
grout brush). Using a thin gauge wire, place the wire through
the hole at the bottom of the heating element where the
steam is released. Be sure to align the internal hole with the
external one to ensure that you are cleaning out the entire
passageway.