Problem
The floor is less wet than
usual, or one side of the floor
under the nozzle is less wet
than the other one.
There is no water on the
floor.
There is more water on the
floor or in the After-Clean
tray than usual.
The appliance leaves water
traces on the floor.
Possible cause
The appliance is clogged.
One or both wetting strips may
be blocked.
The clean water tank is empty.
The wetting strips are blocked.
The water channel of the wet
module and/or AquaSpin
nozzle is polluted or blocked.
The dirty water tank is not
placed correctly.
You have moved the appliance
sideways.
Solution
Switch off the appliance. Then locate and
remove the cause of the blockage (see
'Removing blockages from the appliance').
After that, restart the appliance. If you do
not identify the cause for the blockage, just
restart the appliance. This might already
solve the problem.
Remove the two microfiber brushes, fill
some water into the clean water tank and
switch the appliance on. Make small
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the wetting strips are partially or
fully blocked and you can rinse them under
the tap. If that does not help, you can try to
carefully open the holes with a needle.
Refill the clean water tank.
Remove the two microfiber brushes, fill the
clean water tank with some water, and
switch the appliance on. Make small
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the wetting strips are partially or
fully blocked and you can rinse them under
the tap. If that does not help, you can try to
carefully open the holes with a needle.
If you have checked the above and there is
still no water on the floor, take the
appliance to a Philips service center or
contact the Consumer Care Center.
Use the cleaning brush and clean the water
channel of the wet module and/or
AquaSpin nozzle (see 'Removing blockages
from the appliance').
Place the dirty water tank into the
appliance properly. It is closed correctly
when you can hear a 'click' sound.
Only move the appliance forwards and
backwards.
English
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